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The latest global news and analysis in payments, retail, fintech, financial services and the digital economy.
- 9,960articles · 365d
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News
The Hidden Cost of Checkout Gaps: What 56 Million Abandoned Carts Mean for U.S. Merchants and How Agentic AI is Changing What Comes Next
7+ hour, 11+ min ago (164+ words) PYMNTS.com The Hidden Cost of Checkout Gaps: What 56 Million Abandoned Carts Mean for U.S. Merchants and How Agentic AI is Changing What Comes Next They’ve picked the product and are ready to pay. Then their preferred digital wallet is missing,…...
Visa Direct Targets Cross-Border Trade???s SMB Payment Gap
2+ day, 17+ hour ago (1021+ words) SMBs can now reach customers, suppliers and workers globally without having the treasury staff that larger companies use to manage cross-border payments. Legacy cross-border rails can leave smaller businesses waiting days for payments while dealing with limited traceability, intermediary fees…...
Built to Lead or Losing Ground? AI, Mobile and the Member Retention Imperative for Credit Unions in 2026
4+ mon, 1+ week ago (192+ words) PYMNTS.com New Study Finds AI Critical to Credit Union Member Retention Built to Lead or Losing Ground? AI, Mobile and the Member Retention Imperative for Credit Unions in 2026 “Built to Lead or Losing Ground? AI, Mobile and the Member…...
45% of SMBs Want to Reduce Cash Use
3+ day, 10+ hour ago (139+ words) Small businesses that rely heavily on cash could offer banks a receptive audience for business credit cards, provided those cards solve everyday problems with costs and cash flow. That’s the opportunity identified in “Ready for Change: Why Nearly Half of…...
AI Takes the First Step in Shopping While Consumers Keep the Buy Button
3+ day, 22+ hour ago (733+ words) Nearly 50 million U.S. adults begin retail product research with AI, and 39 million have moved away from the channel where they started. AI changed at least one purchase decision for 83% of retail researchers who used it, including the price, brand, product or…...
Consumers Use AI Assistants but Hesitate to Hand Over Their Wallets
4+ day, 2+ hour ago (434+ words) Trusted payments are the key to consumers’ willingness to participate in agentic commerce, Visa said in a Wednesday (Sept. 9) press release. Visa’s research found that 72% of consumers have used an artificial intelligence assistant, but only 23% of U.S. consumers in…...
Paycheck-to-Paycheck Consumers Have Already Cut the Lattes
4+ day, 10+ hour ago (1664+ words) Meet Tom and Elaine. (Our names, not theirs.) Both report household income between $65,000 and $70,000. Both are married, live in a city and say day-to-day spending is why they live paycheck to paycheck. For both, the next paycheck is critical to…...
Card Issuers Speed Upgrades as Fraud Threats Grow
4+ day, 10+ hour ago (267+ words) Card platform upgrade calendars are getting shorter. The next major deadline may arrive before issuers finish planning for the last one. Card issuers face pressure from several directions. Fraud keeps changing, customers expect faster digital services and AI is creating…...
Surprise Bills Test the Value of Subprime Credit
4+ day, 10+ hour ago (784+ words) Subprime status can result from disrupted cash flow at many income levels, not simply low earnings. Medical costs, car repairs, home repairs and veterinary bills can upset payment timing and strain otherwise workable household budgets. Consumer research can expose practical…...
Merchants Put AI to Work Without Handing Over the Customer
5+ day, 10+ hour ago (476+ words) The payments and retail industries are asking the wrong question about agentic commerce. The question is not whether an artificial intelligence agent can complete a purchase on its own, because many agents already can. It is whether the merchant wants…...